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MicroISV on a Shoestring

August 9th, 2006 by Ellen

A plug here for a really excellent blog about development, release, marketing and support of a new product. I especially liked the two posts: Support Does Not Scale and The Passion of the Customers. How Patrick has the time to write this much as well as actually do everything he’s writing about is beyond me.

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This entry was posted on Wednesday, August 9th, 2006 at 8:55 am by Ellen and is filed under Tech Support and Customer Service. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

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