I’m sure you heard the news, but eWallet is finally in the AppStore! Over the last three days we’ve watched as eWallet raced up the charts and it is already one of the top 100 applications. Thank you to everyone for all your support during this time and thank you to everyone who ran out and bought a copy!
Now, let’s get on to the many questions we’ve been receiving about eWallet for iPhone! Some of these we’ve covered before so I apologize to our regular readers, but I want to make sure to cover all the bases.
And we’re going to try to answer every question, so if we didn’t anwer yours yet, we will, and if you have new questions, let us know!
SYNCHING, OLD WALLETS, AND BACKUPS
How do I move my data to the iPhone?
Within the next few weeks we will be releasing an update to eWallet that will support synchronization. At that time you can move all your existing wallets over to the iPhone. Sorry for the delay on this. No matter how we cut it, we weren’t going to get everything done by the AppStore release date so we decided we’d release the base application first and add sync with the update.
What about backing up my information?
The phone does this. I did a hard reset on my own phone to test it and iTunes does indeed backup everything on your phone, including your wallets. Once you’ve restored your phone (or restored a new one if you lost your current phone) all of your eWallet data is restored as well.
Will I have to sync to the Cloud?
No. In fact after our initial suggestion that this was the method we planned to use, we received so much feedback from folks saying “No! We want local sync!” that we’re implementing local sync first instead. The only limitation is that you will need a wireless network to synchronize your data. We still have big plans to support Cloud sync as well, but for August we’re focusing on the local sync solution.
Why can’t I just copy a wallet over to the phone?
Although eWallet is using standard .WLT files (the kind used on your Windows PC) Apple hasn’t been particularly open about letting applications move files back and forth. So far, we haven’t come up with a good way to do this directly. Our developers are pretty darn clever though, and if we find an “Apple legal” way we’ll happily let you know.
How much will the sync update cost?
Not a thing. It will be a free upgrade for anyone who owns eWallet for iPhone already.
PRICING AND (FREE) DESKTOP SOFTWARE
Why is the iPhone software $9.99 when for other platforms it is $19.95?
Apple doesn’t give us a way to provide a discounted price to existing users. As a result, we decided to choose a price that was comparable to the $10.00 add-on price that we’ve always offered to existing. I’m not sure if the software will always be $9.99 but we really didn’t want to charge our existing customers full price and this was the only way we could do it.
Is there a desktop version?
Yes, eWallet has a version for desktop. You can get all the details here:
If you have eWallet 6.1 on your Windows PC, you will be eligible for a free upgrade to 6.1.1 which will incorporate a few minor changes to support iPhone synchronization.
Do I need different desktop versions for Windows Mobile/BlackBerry/iPhone/etc?
Absolutely not. One desktop version lets you synchronize with all of your mobile devices, other computers, USB drives, remote locations like FTP sites, and more.
I heard I can get eWallet for Windows desktop free!
UPDATE 09-19-08: This offer was only valid before the 6.1.2 sync upgrade came out. The upgrade went live in the App Store on September 7th, at which time this promotion ended. The desktop version of eWallet is $9.95 for all iPhone eWallet owners. You can find upgrade details here on our site.
That’s true! We feel pretty bad that we couldn’t have the sync component ready to roll on Day 1 so we’ve decided to make it up to you. Just email us (email@example.com) a copy of your iTunes electronic receipt showing your eWallet purchase using the subject FREE DESKTOP EWALLET and we’ll send you download and unlock information for the Windows PC version of eWallet 6.1 at no charge. Or, if you already own eWallet 6.1 for Windows PC, use the subject FIVE BUCKS OFF and we’ll send you a discount code that will let you get $5.00 off your next purchase through the Ilium Software online store.
MAC OSX SUPPORT
Do you have a Mac version?
Not yet, but we’re working on it. We hope to have a version of eWallet for Mac available later this year.
Is there anything I can do in the meantime?
Unfortunately we don’t have a great solution for Mac users at this time, but we are working on some plans that might provide an interim solution while you wait for the true Mac version. We’ll keep you updated! And if you want to get emailed when we have Mac news, send an email to firstname.lastname@example.org with the subject MAC UPDATES. We’ll make sure to let you know what is happening.
Is there a trial version?
No. Unfortunately, AppStore and the iPhone don’t have a method for supporting trial version right now. We do have a demo video (about a minute and half long) that you can watch:
Don’t you have an iPhone site?
Absolutely! You can check it out here:
Looks great on your desktop or an iPhone.