In case you hadn’t already heard the news, eWallet iPhone sync is out! It went out yesterday evening. Thanks to everyone here who worked so hard to make this happen, and thank you to all of you out there who stuck with us and gave us your support along the way. It’s great to hit the “finish line!”
So, on to the other sync topics!
First let me extend my congratulations to Adrian, who noticed and posted about the release a few minutes before we even got the notification from Apple! He can officially shout “FIRST!”
Second, I’m thrilled to say that sync is working great. With a few exceptions folks are not having any trouble at all. If you’re having problems absolutely contact us. I’ll let you know that we’re getting a LOT of calls/emails right now as people rush to get the new version and upgrade their desktop versions, but we’ll do our absolute best to get back to you quickly.
Third, here is how to fix the most common problem we’ve seen. Make sure you have eWallet 6.1.2 on your desktop. Just download and install the latest version from this page or using this direct link. You don’t need unlock codes if you’re already using a full/unlocked version of eWallet 6.0+ on your desktop. It will auto-register. This has solved the majority of issues we’ve seen.
Fourth, I’ve made a note of all the other questions folks have had and I’ll reply later today. Needless to say things are a little hectic this morning, but I’ll definitely get to all of your concerns. I just need a couple hours to sort through the couple hundred emails and blog comments. 
Fifth, we’re emailing everyone who has registered! We’re in the process of sending those out so everyone should get a notification along with the appropriate link for the latest desktop version update.
Thanks again everyone! I hope you like it and feel free to contact us if you have any questions!
Marc Tassin
I installed the new 2.1 firmware and the update still does not install.
I am sure this is not Ilium Software fault, but do you have any ideas or a way to work around this?
Thanks,
Alan
@Alan: Hey Alan. Yeah, there is something odd about the update process and clearly there are some things Apple has to iron out. One thing that has worked for folks is to go to the eWallet listing in the AppStore and redownload. Do this from the desktop version of iTunes.
Now here is the catch – it will SAY that you have to pay again. When I tested this myself and clicked OK it said “Oh wait, it’s free for you.” BUT I CAN’T PROMISE THIS FOR YOU – the reality is that this ball is in Apple’s court and while this SHOULD work I can’t promise it will.
The other option is to email Apple and see if they can fix the problem!
Purchased the eWallet desktop suite for my vista machine. I cannot get it to connect to my iphone (with updated eWallet). My laptop is connected to my wireless router/modem via ethernet. My iphone is connected to the wirless LAN with no connectivity issues. I can ping my iphone, so I know the two devices see each other.
When I attempt to make a partnership with eWallet desktop, it cannot find an apple device.
I have tried the same process with all firewalls off even set up the DMZ with no luck.
I need some help guys, your followup emails are not forthcomming (appreciating your are really busy), phoning isnt really practical from Australia.
Hellllllp!