I’m in the middle of a major software release right now so I’ll make this quick. I apologize that I can’t respond to all your comments individually, but considering how many of them there are, that simply isn’t possible. So – let’s get started…
First let me say thanks to everyone who posted their support. We really appreciate it and we are working very hard to live up to your expectations. The new release is a pretty big deal and I think you’ll all like it. In fact I think you’ll REALLY like it. So thanks for your kind words and we hope you like eWallet 7.0!
eWallet 7.0 Will Be Out Tuesday
eWallet 7.0 will be out tomorrow morning. This was the planned release date all along and we’re sticking to it.
More after the jump!
Why Did iPhone Come Out First?
Ask Apple! Our last update took 4 weeks to get approved. This one? 4 days. Seriously. We wanted them to come out pretty close (or at least have the desktop version out first) and we thought our timing was pretty good but once again Apple proved us wrong. What can I tell you – we’re at their mercy on this and we have absolutely zero control over when they release our software. It sucks. They should let us choose a date to go live once they approve it.
I Have to Pay to Upgrade?
As it says in the update notes for iPhone version, the upgrade to eWallet 7.0 on desktop may be a paid upgrade if you purchased more than 90 days ago. The price is going to be our usual $10.00 upgrade price, but with this release you’re getting something extra as well. More on that tomorrow.
I Don’t Want to Pay to Upgrade!
If you don’t want to upgrade, then you don’t have to. We’ll continue to support our previous versions just like we always have. Heck – we’ve got a couple of eWallet 2.0 users we still take calls from now and then. So if you fall outside the 90 days and you don’t want to pay to upgrade, feel free to keep using the previous version.
I Already Upgraded My iPhone and Don’t Want to Pay to Upgrade!
I’m sorry. We made it extremely clear in the upgrade information that you may be required to purchase an upgrade to the desktop version. I’m very sorry if you didn’t read that before you upgraded. Update information really is very important and worth reading.
Although Apple doesn’t provide you with any way to backup to an older version (although they should) there are some work-arounds out there in google searches. Here is one that Pierre posted in the blog comments here:
You can revert back to your iPhone e-wallet version 6. You need to look at your Recycle bin and check for ewallet.ipa. It should be 2.8meg. Delete your version 7 in iphone and itune. Double click ewallet.ipa and reconfigure sync. Back to normal.
Keep in mind that this is a non-supported function. I can make no promises about how well this will work.
UPDATE: OK, so in talking to folks we discovered that our perfectly clear message was anything but. In fact it was a bit misleading. Please check out the NEXT blog post for an update on that – we’re working very hard on a solution to help out folks who are having trouble now or who don’t want to upgrade. Again, sorry about that!
Just Send Me the Old Version
If I send you the old version today, we’ll be kicked off the AppStore tomorrow and there won’t be an eWallet for iPhone. Apple won’t let us do that. Period. In fact they don’t even give us a way to get software onto your device outside of iTunes.
You Shouldn’t Charge For Upgrades!
Not charging is not a sustainable business model for a product like eWallet. New sales alone don’t cover the costs for development of major changes in functionality. We have to charge for upgrades.
You Should Have <Insert Comment>
There was lots of advice in the blog comments. Some constructive – some not. I can’t answer all of them here but we thought – carefully – through pretty much every idea you posted. For any number of reasons they wouldn’t work, with reasons ranging from the limits of the AppStore to economic suicide. We truly did choose what we believed was the best possible path for this process in an environment where we have less and less control over that very same process.
Mac? Mac? MAC!!??
I’ve got something for you – not exactly what you’re expecting but I think you’ll like it! Check back tomorrow!