Comments on: “Oh! THAT statment!” http://blog.iliumsoft.com/2009/11/30/oh-that-statment/ Behind the Scenes at Ilium Software Mon, 20 May 2013 08:48:41 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Marc http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-3/#comment-36525 Marc Wed, 02 Dec 2009 05:38:56 +0000 http://blog.iliumsoft.com/?p=1778#comment-36525 @Allison: You wrote:

“Regarding eWallet 7 for iPhone… I see there is a sync solution between it and the eWallet Desktop 6…”

That’s what the blog post after this one covers. It includes a download link to a build for WIndows PC that solves this issue.

“I don’t find much information around eWallet 7 for iPhone in terms of how it differs from eWallet 6 for iPhone. Is it simply an update in order to sync with the changed desktop version?”

It doesn’t differ much. We actually rolled out new iPhone features a couple months back as part of the 6.2 iPhone release. Additional iPhone features are in the works now.

]]> By: Allison http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-3/#comment-36502 Allison Tue, 01 Dec 2009 22:01:20 +0000 http://blog.iliumsoft.com/?p=1778#comment-36502 @Marc,

That does help clarify things…thanks. I guess the “package” price, irrespective of platform is $20. I guess an exception would be those who received preferential pricing as a result of coming over from a competing product?

Regarding eWallet 7 for iPhone… I see there is a sync solution between it and the eWallet Desktop 6… I don’t find much information around eWallet 7 for iPhone in terms of how it differs from eWallet 6 for iPhone. Is it simply an update in order to sync with the changed desktop version?

Thanks.

]]> By: Marc http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-3/#comment-36498 Marc Tue, 01 Dec 2009 21:35:37 +0000 http://blog.iliumsoft.com/?p=1778#comment-36498 @Matt Parrish: Thanks, Matt! We all really appreciate your response. And to make sure the lines of communication stay open during this release (which is pretty much the biggest thing we’ve ever done) I am posting Release Updates at the bottom of the announcment blog post to keep people updated as to what is happening.

Thanks again!

]]> By: Matt Parrish http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36492 Matt Parrish Tue, 01 Dec 2009 20:58:20 +0000 http://blog.iliumsoft.com/?p=1778#comment-36492 @marc: Thank you. I downloaded and it worked great. You guys did the right thing and I think I can speak for a lot of us that are greatly relieved. You have re-affirmed my belief in your company and your great products. I read MiniMe’s comments above about using this time to find a competitor’s product that was supposedly better than yours. Personally, I don’t care if the competition is better (which I personally doubt), you’ve earned my loyalty back today and that’s something far more important than features.

Now I’m off to go buy Desktop 7.0!

]]> By: Marc http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36470 Marc Tue, 01 Dec 2009 18:40:22 +0000 http://blog.iliumsoft.com/?p=1778#comment-36470 @Frank and Allison: Thanks, Frank. Basically, eWallet is now $19.95. If you buy it in two parts ($9.99 at the AppStore + $10.00 to get the universal package) or together (WinMo users who pay $19.95 directly from us for instance) it’s the same price. In fact this release is even MORE fair than previous ones in that everyone pays the same price. Iphone just makes things a little wonky because we can’t offer the universal package direct (wish we could) but the end result is the same.

NOW MAYBE you are asking about “If I upgrade my iPhone to 7 for free, do I HAVE to pay for an upgrade?” If that is the question the answer is no. See the newer blog posts as I handle that there.

]]> By: Frank http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36466 Frank Tue, 01 Dec 2009 18:28:52 +0000 http://blog.iliumsoft.com/?p=1778#comment-36466 @Allison: I can’t speak for Ilium, but it may be because the iPhone app has always been less expensive for new customers than any of the other pre-7.0 versions were. If recent iPhone buyers got the “universal” version for free now, they would get the total package (i.e. iPhone + “universal”) for $10, while everybody else has paid $20 or more. And remember that iPhoners get the 7.0 upgrade of the iPhone app for free.

]]> By: Marc http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36464 Marc Tue, 01 Dec 2009 18:24:38 +0000 http://blog.iliumsoft.com/?p=1778#comment-36464 @Allison:

eWallet for iPhone is $9.99 on iTunes. That gets you eWallet on iPhone only. You do not get a desktop version for this price.

If you want to use eWallet on your desktop, there is an additional cost of $10.00. It doesn’t automatically come with the iPhone version.

If you paid the $10.00 for the extra version for desktop in the past 90 days, you get eWallet 7 on the desktop for free. If you paid the $10.00 to add eWallet for desktop more than 90 days ago, the upgrade is $10.00.

This isn’t just for iPhone people. If a person bought eWallet for Windows Mobile but NOT the desktop version, they too would pay $10.00 to add the desktop version.

The ONLY people who are getting desktop upgrade for free, are people who paid for it less than 90 days ago. Everyone else (whether an iPhone user or not) pays for an update.

Hope that helps!

]]> By: Allison http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36450 Allison Tue, 01 Dec 2009 17:00:28 +0000 http://blog.iliumsoft.com/?p=1778#comment-36450 @Marc-

I guess I’m dense. So users on other platforms who purchased their eWallet (with or without the desktop) recently receive eWallet 7 gratis (and eWallet 7 includes the PC, or, desktop, version) but not the iPhoners? I don’t find any reference that non-iPhoners must have purchased the desktop version.

I must be missing something here. If I’m not, why the discrimination?

]]> By: MiniMe http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36445 MiniMe Tue, 01 Dec 2009 16:50:24 +0000 http://blog.iliumsoft.com/?p=1778#comment-36445 @ Marc.

OK – I’ll offer my complete and humble apologies. You have obviously done very well in getting out a syncable version of V6 desktop. Well done!

Actually, I should be thanking you – but I don’t think you’ll appreciate it. Because of the fiasco attached to all of this I have spent some of today looking at competing applications. And I have found one that is very similar to eWallet both in Desktop and iPhone – (don’t think it’s fair to say which one here) except for one detail which hugely enhances the functionality of the iPhone app. What is it? Autofill! I can now link directly to a website in iPhone Safari AND it will autofill the login details. As I tend to use strong passwords, that functionality is HUGE! And it’s only cost me a couple of dollars more than your upgrade would have.

I do think you’ve tried very hard and you deserve credit for that even though some of the stuff you’ve written here still doesn’t stack up. So I wish you luck with your launch and I might even consider coming back if you add autofill to your iPhone app.

]]> By: Marc http://blog.iliumsoft.com/2009/11/30/oh-that-statment/comment-page-2/#comment-36441 Marc Tue, 01 Dec 2009 16:47:02 +0000 http://blog.iliumsoft.com/?p=1778#comment-36441 @Allison: The policy is the same for everyone. iPhone users who purchased eWallet for desktop within the past 90 days get the upgrade to the complete package for free.

If you only purchased the iPhone version and didn’t add the desktop, even if you purchased in the last 90 days, the iPhone version is the only free upgrade. You need to already own the desktop version to get the free or updated pricing.

@Matt Parrish: Thanks, Matt. And check the other blog posts! You’ll see we already released the update that lets you sync eWallet 6 on Windows PC with eWallet 7 on iPhone.

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