Happy Monday! The eWallet 7 release is going GREAT. We couldn’t be happier with the response to this new version of eWallet. Thanks to everyone for the amazing feedback, the purchases, and the kind words! It was a LOT of work getting here and seeing how much people like it is just great. Thanks! (If this is the first you’ve heard of the release of eWallet 7, definitely check out the post here that gives all the details!)
And I’d like to repeat something: a special “THANK YOU” to everyone who has gone to iTunes and either added a positive review or updated a review! We really appreciate that!!! iTunes reviews really are very important and we’ve never seen reviews as a customers “job.” As a result, every review is an amazing favor so thank you to everyone for your support!
We released eWallet 7.0.1 last week- it’s an update that fixes a problem folks with non-English Windows installations ran into as well as an issue with unlocking the BlackBerry version. Sorry to everyone who ran into these but thanks to everyone who supplied us with the info we needed to fix them!
Re: SUPPORT ON THE BLOG
I just want to repeat something I’ve posted in comments. Although I do my best to answer any questions or concerns the come up in the comments, we really can’t provide tech support here. We do, however, offer email support with real people personally answering every email AND phone support with real people answering the phones. If you have a problem WE WILL HELP YOU! The one caveat is that we’re running a little behind due to the massive amount of interest in eWallet 7 so it may take us an extra day or so, but everyone will get a reply!
Before I close out this blog I’ll hit a few of the FAQs that are coming up…so read on after jump for the rest of the story…
I can’t believe I have to pay to keep my iPhone sync working!
YOU DON’T! We’re still trying to improve the upgrade wording and site descriptions but you do not have to pay anything to keep synching with your iPhone. If you do NOT want to upgrade to eWallet 7, you can download this minor update to eWallet 6 for free (assuming you already own eWallet 6) and keep syncing
I get “Error 1010″ in the Sync Log after I sync.
Not a lot of people are seeing this but it’s pretty darn annoying if you do so I figured I’d post an solution. I’d suggest is removing the partnership with the iPhone by clicking on the Setup button in the Synchronize group of the Home ribbon, and then re- adding it. It may be that during the upgrade the partneship was somehow damaged. As I said, not all that common but we’re still looking into why this is happening so we can stop it completely.
Why am I hitting bugs? Didn’t you test this?
Yes! We tested this a LOT and we did a large Beta for months AND we used it inhouse for months. Here is the thing though – eWallet is a very complex program and we just rewrote the ENTIRE program from the ground up. I’d be insane to suggest we could do this without there being a couple bugs. Now, we aren’t one of those companies who run “paid beta tests”, so we caught the majority of the issues and most people aren’t having any trouble at all - really – with the HUGE response we’ve gotten very few people are having trouble.
BUT that doesn’t mean no one will see a bug – so if you see a bug, please email us or call us! We WILL help you, and if you’ve found a bug we will attack it to find a solution for you! Most importantly, we’re VERY sorry that anyone is hitting bugs – we HATE bugs – but as I said, realistically, a release of this complexity would be nearly impossible to get out without a few bugs (unless we spent another 12 months doing QA which really doesn’t help anyone!)
Do you have an Android version?
We are seriously considering writing Android versions of our products but no final decisions have been made. We’ll certainly let everyone know if that changes!
Will I have to pay for the full Mac version if I buy today?
First, please don’t buy this just to get the Mac preview – it really is a preview and not a full version. I assure you that there will be some issues – the point of the preview is just to let people see what we’re working on in a cooler way than simple screenshots.
That said, at this stage, we are unsure if the Mac release will be part of a free update or a paid upgrade. Either way, if it is part of an upgrade it will be at a discounted upgrade price – not an extra full price purchase. And regardless, if you purchased within 45 days of the release, it will be a free upgrade.
How about ListPro for iPhone?
Not really an eWallet question but lots of people are asking so I’ll answer! ListPro for iPhone is currently in developement and is undergoing early beta testing. We don’t have a release date scheduled for it but we hope it will be out sometime early next year.
When will ListPro for Mac be out?
Unfortunately we don’t have plans to do ListPro for Mac right now. Feel free to email us if you think we’re nuts, however! We’ll add your vote.
So there you go – the latest update – and thank you again to everyone. Whether you purchased the software, posted a positive review, or emailed us with a problem – every bit of this is helping us and we appreciate you support!