Since we now have a blog, I can introduce myself officially. I’m Kevin, and if you call or email Ilium Software for tech support, there’s a pretty good chance you’ll talk to me at some point.
I’m not just a tech support guy who provides PDA software tech support – I actually use the things I support on a regular basis. In general, Ilium “eats its own dog food” – I think that’s the saying. We use eWallet for company passwords and other super-secret things, and we use ListPro for keeping track of not-super-secret things (including many of our QA test lists, the phone support log we keep notes in while on calls, and our feature request tracker.)
I use eWallet to keep track of all my passwords and bank information (you cannot believe how cool it is to be able to call for a pizza and just flip open eWallet on the same phone and read the number right off!), and ListPro to handle my grocery list, consulting hours, and car mileage. I can’t go shopping without looking in ListPro first. This isn’t a sales blurb – I really use both products, they really help me out, and I figure it’s important for people to know that I’m not just paid to say eWallet is super cool.
I’ve been using PDAs since I was in middle school: the first one I got was some 20 dollar electronic organizer that I’d keep my homework assignments in, to the astonishment of the other 6th graders. Next was a Palm IIIx (the screen broke), Dell Axim X5, Palm Zire 31, Audiovox SMT5600, and finally a Palm Treo 650 which seems to be the best fit.
I don’t just support our products; I also help test them. As a result, my desk is a breeding ground for PDAs as you’ll see in the picture below:
Back row: Dell Axim X51V, HP iPAQ 3870, iPAQ 4350, Palm Tungsten T, iMate Pocket PC, Orange SPV-e200, iPAQ 3600, Handspring Visor, Sony Clie NR70.
Front row: Palm Zire 31, Memorex U3 flash drive, Palm Treo 650, Motorola MPX-220, T-Mobile SDA, Motorola MPX-200, Palm M505, Palm Tungsten T3, Palm Zire 71, and my iPod.
The camera: Palm Treo 700w
That’s a lot of PDAs.
[…] may have seen my other post with a pic of how many PDAs there are on my desk. Well, there are still a lot of PDAs on my desk, and with all the support email and testing I do, […]