Kudos to Lee!

August 26, 2008 by Marc

I’m going to risk sounding like we’re patting ourselves on the back here, because I really want to publicly acknowledge the great job Lee is doing. Lee is one of our support folks and has been with us for almost 7 years now. She does a fantastic job of helping people out, and if you ever call here for support it’s very likely that she’s the person you’ll talk to.

The inspiration for this post is a note somone left on tinyapps.org that read:

Ilium Software / eWallet: Best Support on the Planet Lee Stutesman at Ilium Software went WAY above the call of duty today (via toll-free support, no less!) in helping fix our Palm HotSync issue with an ancient version of eWallet . These guys set the standard for shareware support. If Rackspace has “fanatical” support (a fair assesment, BTW), I would call Ilium’s “completely and totally berserk” (in a good way - think “spider monkey on crack all over your tech problem” - there is no way that it is going to go unresolved). Thanks to Lee, I have become a lifetime cheerleader for Ilium.

 So congratulations Lee! And thanks for all your excellent work!