Waiting for Apple

Wow. If you think waiting for eWallet is painful out there, try being in here. We were really fired up for the big launch and now we’re just pulling our hair out wondering what is happening (and if you’ve seen pictures of me, additional hair removal is a serious problem in my case.) We were told that the app would appear by the 11th, talked to “thrice-removed from the actual AppStore” support personnel, emailed every person we can think of, and stared endlessly at the status screen willing it to change. Still, nothing.

All I can say is that we have a finished application that we think rocks and we REALLY wish Apple would hurry up and put it in the store. There is nothing wrong with the export approval (we’ve been doing this for awhile now – all paperwork is in order) so we can’t begin to guess (although we’ve tried) about what is wrong.

I’m not going to complain about Apple yet. I’m sure they are swamped. And let’s be honest, despite what a great device the iPhone is, Apple is a new-comer to the mobile software market. As the discussions about “Spam Apps”, name-change line jumping, and the uproar about the lack of trials shows, Apple is still learning.

And frankly, every reseller in the mobile market has things that drive developers crazy. We didn’t go into this thinking Apple would be perfect. For now, I’m happy to give them the benefit of the doubt. But Apple…get eWallet processed and into the store! You’re killing us over here!

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    89 thoughts on “Waiting for Apple

    1. Pingback: Longtime mobile developer feels no love from Apple | Apple,iPhone,Mac,iPod

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    3. Vincent

      I totally understand your frustration, it’s been almost 2 weeks since we submitted our flagship product VoiceDial, still not listed. It seems stupid flashlights are being admitted within days. More usefull software is being held up. Getting tens of requests from customers each day. Thinking seriously about Android. regards from Makayama

    4. Tore

      been using Listpro since my Journada 680 (a little bigger than the iPhone..). Great news that I can buy me a version for the iPhone. I want something I can trust. In Ilium Software I trust.

    5. Jon

      Love Listpro and eWallet.

      Don’t worry folks — when Apple finally certifies, I’ll be buying. An earlier poster nailed it, I think — to do a reasonable job on QA, you probably need at least one man day per app, more if there are complexities like location or accelerometer interactions. If the deluge of candidate apps is anything like people suggest it is, Apple has had to do some triage and I’m guessing they chose some simple utilities, a couple of games and some heavy-hitting commercial stuff for the rah-rah of release day. Everyone else got queued.

      Now that we’re starting to get some insight into the real situation, it’s interesting to see how understaffed the App Store testing team must be.

    6. Alan DeRego

      Add me to the list of people who will wait for ewallet on the iPhone.
      It will be worth the wait.

    7. Ray

      I am starting to feel like I have made a serious mistake by moving to an iphone. Is this the kind of situation I want in terms of user experience, having a middle man control what I can put onto a product I purchased vs being able to install the developers product directly. Kind of frustrating. As I already stated, I am finding the quality of most apps to be cack, and there is no way to demo this stuff and/or get your money back unless you go through the report a problem process. Which ya, is also easy considering I live in Japan and the stupid store will not display in English.

      It seems like they have not fully thought through some things.

    8. Jay

      Still here and hanging on. Nothing new to add – I just didn’t want you to think I jumped ship. And, no, Steve never got back to me again… :(

    9. Greg Friedman

      Looks like you guys are finally live at the app store! Congratulations on the release, and best wishes for big success with the new release!

    10. Bill Hoile

      All is well with the world…eWallet now resides on my iPhone. Can’t wait for it to be able to sync to my PC!!

      Keep us in the loop on ListPro as well.

    11. Paul

      It’s great to see ewallet coming to the iPhone, but what about for Mac OS X? I moved from Windows to Mac a few years back, and I’ve got to say ewallet was one of the few applications I missed. If I could run it on my macbook pro along with the iphone, well then, I’d be a returning customer! Fingers crossed.

      PS. Despite what Larry says above, I don’t see it on the US AppStore yet.

    12. Paul

      Ooh – I take that back. It just wasn’t showing up in an AppStore search, but it’s definitely under the Productivity section. Cool.

      Now get on with a Mac OS X release already! ;-)

      -Paul

    13. Shane

      Sweet! It’s finally here.

      However, typing all this data in manually with the iphone keybpard is killing me. When will you have the sync done? I really need to use a computer to type all this in. (about 60 accounts)

      Plus, if I lose my phone I’m screwed. Having a backup on my Mac would be nice. (it will sync with Macs right? I am assuming so since it’s an iphone)

      App looks great though!!! Thanks!

    14. Chris

      Been waiting since I got my original iPhone to have eWallet again on my iPhone and I just purchased it from the app store! Looks awesome so far, can’t wait for the desktop sync to be added.

    15. Dave

      Just downloaded it, you have got to make this available for Mac OS X. Been using since I had an iPaq, through smart phones and now on the iPhone. Dumped PCs for the most part 6 months ago. Ewallet is by far the best app finally made available for the iPhone. Congrats!!

    16. Leo E

      I just logged into APP store and saw Ewallet listed at 10:24PM PST July 18th. Just FYI for those who are waiting for this.

    17. Henry

      Finally. Excellent, looks great. All we need now is someone to come up with a way of copying a wallet onto the iPhone as a one off to keep us going until August… Any ideas?? There’s just got to be a way??

    18. G-A.G

      I Just download the APP it is running like a charm !!!!! But now I have to figure out how to upload my PPC wallet to my iPhone…

    19. David Garthwaite

      Just for those that haven’t noticed, eWallet is finally available on the App Store

    20. luz

      Congratulations to Illium!

      However, as a developer waiting for our long submitted app to appear at the store myself, I wonder what did the trick.
      Is it really just making enough noise in high profile blogs and public fora that makes Apple put something into the App Store bypassing the queue? I mean, the original blog entry is from July 16th, but once it was referenced by TUAW yesterday it only took a few hours for eWallet to appear in the App Store!

    21. David Garthwaite

      Whoops, I should have read the last entries of the blog before posting! Anyway, I have purchased it, it is looking good. I won’t really get the benefit of eWallet until it is able to sync with my desktop but happy to know that it will be coming soon.

    22. Pingback: Ilium Software mag nog geen iPhone-software uitbrengen > Nieuws > iPhoneclub.nl

    23. Francois

      As exspected, nice software, but probably useless for long-term users of eWallet who have accumulated pretty large ewallet files. How to import existing data? Typing? Not really! Support, wake up and give us some hints!

    24. Pingback: Apple iPhone Apps - Longtime mobile developer feels no love from Apple | iFones.com Apple iPhone 3G iPhone News

    25. Jay

      CONGRATULATIONS ILIUM! WELCOME TO THE APP STORE! (Sorry I was sleeping when the happy moment arrived). It’s beautiful. All the best….

    26. Dale

      Apple needs to do a better job screening its reviews that people submit. One guy gave it one star because it was “obvious” that the company was posting its own five star reviews. Well, obvious to him maybe, but not to me.

      Unfortunately, too many people use the review system to gripe about things that have little to do with the product. And what’s with all the 1Password ads?

    27. Mike

      lol – you guys got a lot of nerve…

      I just bought eWallet for iPhone, and even though the potential is there, the app isn’t even fully ready yet. I had it crash several times when trying to save a card, the app seems buggy. There is also no OSX sync app, nor workaround for MobileMe at least. And lastly, your web page dosn’t have updated iPhone support info, etc. – it’s all just a splash page advertisement.

      Don’t get me wrong, eWallet looks great… but kind of hypocritical to be complaining about Apple when you guys don’t seem to be quite finished yourselves yet…

    28. Marc Post author

      @EVERYONE! THANK YOU! We’re extremely excited about the release! I’ll be doing a number of blog posts in the very near future answering the many questions folks have!

      @Mike: We’ve never had a crash Mike. Drop us an email and we’d be happy to take a look at the problem with a little more detail! As for OSX, sorry, we’re a longtime Windows developer. We now have plans to add OSX but Windows has always been our focus. Also, as we mentioned in a previous post, you can expect to see the sync update next month.

    29. Pingback: Apple iPhone News - Longtime mobile developer feels no love from Apple | iFones.com Apple iPhone 3G iPhone News

    30. Pingback: Algunos desarrolladores se sienten "poco queridos" por Apple

    31. Mike

      @Marc – Sorry, maybe I jumped the gun too quickly re: the crashes… Seems that it was only happening when I tried to edit the sample cards for some reason… but after an iPhone reboot, eWallet is working great now! Love it – thanks.

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