Hey, everyone! We just released a new version of eWallet for Windows PC. Based on some of the great feedback we got from iPhone customers, we were able to make a couple of tweaks that should help to avoid some of the iPhone sync problems some people have seen.
We’ve sent this version to many users now and it does seem to help with the following issues:
- Some cases where it can’t find the iPhone.
- The problem where it can’t find the wallet on the phone and tries to create a new one there very time.
So, if you’re running into either of these issues, give this new version a try. Just install it over the old desktop version and it will auto-register. You can download it here. And this way, if you’re still having trouble, it will let us eliminate a variety of problems.
We don’t plan a mass email about this. The reason is that while the problems are insanely annoying to the folks that see them, the iPhone sync issues are really quite rare. We hate to have people go through an update process when there is really no advantage for them in doing so. Not only that, but even “there is a new version” emails feel like SPAM to many folks. Despite the fact that lots of people like to get these, even more don’t like to get them. Even opting-in to get the notifications, people still view corporate email negatively.
So there you go – your ‘insight into the mind of an Ilium Software product manager’ for the day! And for those of you with sync issues, hopefully this will solve some problems!
UPDATE: I forgot to mention that we’re also working on a minor iPhone side update that resolves the ‘invisible keyboard’ issue some people have run into with the 2.1 iPhone update. While we aren’t entirely sure what Apple changed that resulted in this problem, we did manage to fix it! Probably a week or two and it will be out.