Hey, everyone! The response to eWallet 7 is overwhelming. Thank you to everyone for your excitement about this new version of our flagship product! (If this is the first you’ve heard of the release of eWallet 7, definitely check out the post here that gives all the details!)
And I’d like to repeat something: a special “THANK YOU” to everyone who has gone to iTunes and either added a positive review or updated a review! We really appreciate that!!! Honestly – I can’t thank you enough – around here we DO NOT feel that posting positive reviews as a customers “job”, so we see every positive review as a kindness – thank you again!
On to the updates! The biggst update is this:
We fixed the BlackBerry unlock issue and the eWallet Crash for Non-English Windows Installations!
If you download the latest version from our site you’ll get the fix! Again – VERY sorry for the trouble there – like I said – rewrite an application from the ground up and you’re going to hit some snags.
If you want the rest of the details (some of which are repeats that I want to keep around for new visitors to the blog), read on after the jump!
“I updated iPhone. Do I have to update Windows PC?”
NO! Just because you updated your iPhone version to eWallet 7, you are not required to upgrade your desktop version. We hope you will, but if you don’t want to, you can download a special version of eWallet 6 (eWallet 6.2) here that will let you keep using the older version with eWallet 7 on your phone. NOTE: If you installed eWallet 7 – please uninstall it before installing this special build of eWallet 6.
“eWallet on Windows PC Crashes When I Start It!”
We’ve resolved this problem and we’re very sorry to those who ran into it. You can download the latest version from our site to fix this!
“My BlackBerry Unlock Codes Don’t Work!”
We’ve resolved this problem and we’re very sorry to those who ran into it. You can download the latest version from our site to fix this!
“Sync Isn’t Working After I Upgrade”
We aren’t seeing a lot of this, but certain events on the PC can cause problems with the sync partnership. A really simple solution to this is to just delete the sync partnership from Sync Setup and then add it again. Not the most graceful solution but if you want something quick and easy that’s the route to go!
“When Will Support Call/Email Me Back?”
As soon as they can. To give you some perspective of what we’re dealing with – since the release of eWallet 7 we doubled our one day sales record. Yeah – things are a little busy here. 🙂 We are working as quickly as we can and we will contact everyone – unfortunately it may take a couple of days. In the meantime, please watch the blog! I’ll post updates like this to help folks that are running into common issues so you don’t have to wait!
“When will the full Mac version be out?”
As before, we have not set a date. We are continuing to work on it and will let everyone know when there is more news we can share. Please note that the 30 day preview is limited simply because unlimited use is part of the complete eWallet package – not because eWallet will be out in 30 days. Again – we’re working as fast as we can on the Mac version but we haven’t set a release date.
“Where do I send Mac comments/requests/bug reports?”
Send them to info@iliumsoft.com with the subject heading of “Mac Report”. We’ll take all of these, put them into a mailbox, and go through each and every one once we get past the release! Thanks!
“Where do I get the Palm OS/U3 version of eWallet 7?”
Unfortunately we’ve had to discontinue support for both of these platforms. The demand for these versions was so low that it just wasn’t financially possible to keep producing upgrades for them. We’re very sorry that we can’t offer solutions for these platforms at this time.
“When Will I Get an Upgrade Email?”
We’ll send out upgrade emails starting next week. The entire process takes 5-7 days (we have a LOT of people to contact!) If after that time you still haven’t heard from us, please drop us a line!
That’s it for this update! If there is more new information I’ll post again tomorrow!
Thanks Everyone!
– Marc