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Finally Fashionable

March 24, 2008 by Ellen

simplyher.jpgMarc just forwarded me an email with some scans from Simply Her magazine, a womens/fashion magazine based in Singapore, that mentioned eWallet! We’re all pretty excited to be in a fashion magazine, especially given some of the comments on our wardrobe choices posted in response to our group photo a few years ago (yes, I know, we did ask for them).

Anyway, the April issue isn’t on their site yet, but I’m hoping the eWallet mention is included when it is. And I’ll definitely looking for a copy of the magazine in our local B+N and Borders.

Many thanks, Shane, for letting us know about this!

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Filed Under: Our Company & Staff, Our Products

“Smart” Systems

February 7, 2008 by Marc

smartcomp.jpgPeople are always talking about “smart” systems. These are automated systems that are meant to make a company more efficient, drive sales, and provide a great customer experience. Often, and unfortunately, the implementation of these systems goes hand in hand with cutting back on the role of real people in the process. Time and again, these “smart” systems prove incredibly stupid.

This whole issue is particularly important to us right now, because we’re working on some “smart” systems of our own. Where are they a good thing and where are they a pain? How do you use them in a way that really does make life better rather than more complicated? Read on for my thoughts and a chance to voice your own opinion!

[Read more…] about “Smart” Systems

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Filed Under: General, Our Company & Staff, Tech Support and Customer Service

Monday* Morning Mobile Miscellany

February 5, 2008 by Ellen

cal.gif*(I wrote this Monday. I’m publishing it Tuesday because we updated our blog software yesterday, and couldn’t publish new articles.)

A few related posts and articles I found interesting this morning:

[Read more…] about Monday* Morning Mobile Miscellany

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Filed Under: General, Handheld and Mobile World, Our Company & Staff, Security, Software in General

Aplogies to Our Loyal Readers

February 5, 2008 by Ellen

If you subscribe to the comments feed on this blog, or read them online, and have been seeing a lot of spam among them recently, we apologize! Somehow, our filter plug-in got disabled. We’ve fixed it now, and are in the process of upgrading our WordPress installation to get the very latest in security. Thanks to everyone who wrote us about the problem, and I hope it won’t happen again.

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Filed Under: Our Company & Staff, Security

Uninstall Survey Winner!

January 15, 2008 by Marc

amazon.jpgCongratulations to Chris, who won our most recent Uninstall Survey Drawing! As many of you know, when you uninstall one of our products it brings up a quick “Why are you uninstalling?” survey. As a thank you to those of you who take the time to fill this out for us, we draw a name randomly from the list of submitters and give away a $100 Amazon.com gift card. So congrats Chris! Hope you find something fun to buy!

 And on a Product Management note, I love this survey. I learn SO much about the people who are using our product from reading the comments posted in these. To other developers out there, it’s a wonderful way to learn about just what it is your customers want from the product!

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Filed Under: Our Company & Staff

Our Partner Store is Open

December 3, 2007 by Ellen

We’ve just started selling a few partner products – titles developed and maintained by other companies. You may have seen other of the mobile sites doing this already, and you’ll probably see more over the next few months. We’re still a pretty small industry, and at least some of us are trying to work more closely together and give each others’ titles some extra exposure and sales. Plus, like Amazon selling shoes and hairdryers (both of which I’ve bought from them recently), we’re hoping that our featuring other titles will make it easier for visitors to find what they want, even if we don’t make it ourselves.

The support for any partner products on our site will be provided by the company that makes it – PocketInformant by WebIS, 1-Calc by OmegaOne, etc. – but we’re only selling titles that we know are well supported, and that we know we can always reach the author of. The sales will go through the Handango engine that’s the backend for our own title’s store as well.

It’s an experiment – if it doesn’t work well for us, for our visitors, and for the other titles’ authors, we’ll take it down. If it does, we’ll add more titles. We’ll never turn into a big software portal – believe me that we’ll never turn into a big software portal – but we’re hoping we can expand just a little and help our our visitors as well as ourselves and our friends.

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Filed Under: General, Handheld and Mobile World, Our Company & Staff

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