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Responsible Customers

June 14, 2006 by Ellen

Seth Godin writes today about customers and their responsibility, whether companies can (or should) blacklist customers, and consumers gaining power. I wish he’d written more, actually, but since he didn’t, I will.

Anyone who spends any time with the public knows that some people are going to take advantage of, or behave irresponsibly in, any situation. I think it’s the responsibility of the company to their other customers to control this behavior however they can. For example, if someone is talking on a cellphone in a theater (I can’t believe this happens, but it does), I think it’s the theater’s responsibility (not just their option, but their responsibility) to throw the offender out. Their responsibility is to the other people who have also paid for their seats (upwards of $110 on Broadway).

[Read more…] about Responsible Customers

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Filed Under: General

Price Wars by PC Makers

June 14, 2006 by Ellen

There are a bunch of news stories around this morning about Dell announcing “more aggressive pricing”. Analysts are writing about potential price wars.

Dell apparently also announced a planned improvement to its customer service and support, but either the analysts just didn’t believe it or they didn’t think it was important enough to write about. But I think a serious customer service war between Dell and anyone would be such a huge benefit to the PC users of the world.

[Read more…] about Price Wars by PC Makers

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Filed Under: General, Our Company & Staff

Nice Stuff Today

June 2, 2006 by Julie

We’re getting a lot of nice coverage today:

Quite a few sites covered our anniversary sale. Just look at this list of people we have to thank for helping spread the word of our celebration: Pocket PC Thoughts, Mobility Today, SmartPhone Thoughts, Clinton Fitch, Pocket PC Magazine, Aximsite, Daily Gadget, Boston Pocket PC, Pocket Goddess, GadgetMe, Mobile Gadget News, Pocket PC Louisville, The Gadgeteer, 4WinMobile, and Geek.com.

PocketNow did a comparison of the 3 top wallet programs, in which eWallet came out on top, and which also generated some nice discussion.

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Filed Under: General, Our Company & Staff

About

May 26, 2006 by admin

This is an example of a WordPress page, you could edit this to put information about yourself or your site so readers know where you are coming from. You can create as many pages like this one or sub-pages as you like and manage all of your content inside of WordPress.

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