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A Snail Mail Story

July 1, 2009 by Ellen

Someone here – and I won’t name names – forgot to pick up our physical mail for a few weeks. Like 12. And none of us noticed.

If we’d done this years ago, we’d be in trouble. Our phones would have been turned off, as well as our internet, and we’d have racked up some serious late charges on the credit cards, if not had them cancelled as well.

But since we’ve been moving more and more of our bills to electronic only, it turns out that ignoring our paper mail for over two months wasn’t a big deal. Macworld sent a few testy “reminders” about our bill, and at least a few of us now have bigger than usual piles of stuff to read, but the only real problem was that Marc had ordered some live tadpoles to be sent here, and by the time we found them, they weren’t live anymore.

Sorry guys.

But it pointed out very clearly how unimportant physical mail has become. I wonder how long daily delivery will hang on.

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Filed Under: General, Our Company & Staff

eWallet for iPhone OS 3.0 is Out!

June 29, 2009 by Marc

ewi_bignGood news! It only took three weeks (ack!) but the eWallet update is approved! The point of the update was to tweak a few things that cropped up after 3.0 was released. As you probably know, Apple is retesting every app under 3.0 so we wanted to make sure that there were no problems. Even the things we did fix are so minor I bet most folks never would have seen them (like a funky keyboard appearance where is popped up instead of slid up with animation.)

Oh – and since it will surely come up – yes, we have plans underway to include some of the new 3.0 OS features in eWallet. As some of you already know, I am not a fan of predicting release dates but suffice it to say there will be updates that embrace 3.0 in the future!

If you already own eWallet you can get it through the usual Application Upgrade process on your phone or in iTunes. If you don’t own eWallet yet, you definitely want to get a copy! It’s a fantastic application! You can check it out here.

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Filed Under: General

1 Million Apps = 7 Free Apps per Person

June 25, 2009 by Marc

I’m glad Palm is giving the Pre everything they’ve got but I gotta tell you, I’m a little worried. Current estimates place the sales at around 150K units sold. Not bad, but that’s around 1/2 of what the original iPhone did in two days two years ago. (Although it’s pretty close to the Android sales numbers.) meanwhile, the SDK still isn’t out, and the hints we’ve seen of it suggests that we could face some pretty powerful development limits.

The latest announcement of a million downloads is nice and all, but considering the apps are free, that means each of the 150K users have downloaded 7 free apps. The most impressive thing about this is that Palm is actually doing a pretty darn good job of convincing the tech blog sites that this is a big deal.

To put this in perspective, Apple has over 2,700,000 downloads each DAY for the past year*. And many of these are paid apps.

It might be hard to believe but really, I DO want Palm to succeed at this. I’m just disappointed because I’m just not feeling confident that they will. I’d LOVE to see another strong handheld in the market – it’s good for business! I just feel like maybe we’re seeing more of the same problems that have plagued the company for the past few years.

* To address something I am sure will come up, reports indicated that Apple sold 2.2 Million apps (free AND paid) during their release weekend so the overall average isn’t far off.

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Filed Under: General, iPhone, iPad and iPod touch, Software in General

Desperate Marketing

June 23, 2009 by Marc

stacy There are certain marketing techniques that just scream desperation. They move the retailer from “dignified and disappointed” to “creepy stalker.” It’s something that could happen to any retailer, us included, in tough economic times. When times get tough people start tossing around all sorts of ideas, searching for something – anything – to change their fortunes. Fortunately, I like to think we’ve avoided this so far, but I ran across one painful example of this yesterday.

Read on after the jump for the whole story… [Read more…] about Desperate Marketing

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Filed Under: General, Software in General

eWallet for BlackBerry Update

June 22, 2009 by Marc

I’m excited to announced that we just released a new version of eWallet for BlackBerry with our good friends over at WebIS. This latest release is a free upgrade for current eWallet for BlackBerry customers. It addresses a few minor bugs but also adds a number of great features.

UPDATE: This upgrade will change the version of both the eWallet sync add-in for Blackberry Desktop Manager, and the Blackberry version, to 6.1.4.3416. The desktop eWallet does not change – it will stay at 6.1.3.24746.

One of my favorite features is the updated UI with focus on the touch interface of the BlackBerry Storm. Here’s a screenshot showing a little of what this new version has to offer:

Other features include:

  • A new Quick Search that makes it easy to find the info you’re looking for.
  • Easier first time synching so that new users can get synching faster.
  • Support for landscape mode.
  • Improved scroll speeds, category behavior, and more.

If you are an existing BlackBerry user you definitely want this upgrade. We’ll be notifying all BlackBerry users soon and will provide you with download links!

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Filed Under: General

iTunes Gift Card Blocking Workaround

June 16, 2009 by Ellen

gcI’ve seen some complaints online recently about people no longer being able to buy iTunes Gift Cards to be sent by email, or that iTunes Gift Card amounts are now being limited. In fact, our account is one of the ones affected by this: our company iTunes account suddenly became unable to buy Gift Cards on iTunes. We get the message:

This account is not currently eligible to purchase Gift Certificates. However, you can purchase iTunes Gift Cards from the Apple Oline Store at http://store.apple.com or in Apple Retail stores.

A little research (links here and here) makes it clear that

  • Other developers and users are seeing this as well
  • Apple is acknowledging it, but not yet publicly providing very specific info or resetting the affected accounts
  • It looks very much like it’s an anti-fraud action by Apple

Now, before everyone leaps to the wrong conclusion, I’m completely in favor of this. I’ve seen plenty of credit card fraud, and whatever anyone can do to fight it has my complete support.

So, to help out anyone who’s affected by this and hasn’t figured out what to do about it yet, here’s our simple workaround that Julie figured out.

  1. Go to the nearby drugstore and buy iTunes Gift Cards
  2. Email the codes on them to whoever you need to

I hope Apple will be able to come up with a solution that lets us go back to doing everything online, and I’m definitely still hoping that Apple will implement “Gift this App” for iTunes apps. But meanwhile, the above works fine.

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Filed Under: General, iPhone, iPad and iPod touch

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