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Marc

eWallet 7 Release Update!

December 2, 2009 by Marc

walletHey, everyone! As I mentioned in a previous post, this is the biggest release we have ever undertaken and it is extremely exciting. The response we’re getting from customers is phenomenal. Thank you to everyone for your kind words and support! (If this is the first you’ve heard of the release of eWallet 7, definitely check out the post here that gives all the details!)

And a special “THANK YOU” to everyone who has gone to iTunes and either added a positive review or updated a review! We really appreciate that!!! Honestly – I can’t thank you enough – around here we DO NOT feel that posting positive reviews as a customers “job”, so we see every positive review as a kindness – thank you again!

Needless to say, a release of this type is bound to have some hiccups and this one is no different. The following are issues we are currently working on or frequently asked questions. For all the details, read on after the jump!

[Read more…] about eWallet 7 Release Update!

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Filed Under: General

eWallet 6 to eWallet 7 iPhone Sync Compatibility

December 1, 2009 by Marc

oopsAs some of you know, we made a bit of a screw up in our wording of the iPhone Sync Update message (we apologize for that – it wasn’t our intent to mislead anyone). As a result, our developers leaped into action and busted out a special build of eWallet 6 for Windows PC that lets you synchronize eWallet 6 on the Windows PC with eWallet 7 on the iPhone.

What Is It? A special version of eWallet 6 that lets you synchronize eWallet 6 on the Windows PC with eWallet 7 on the iPhone.

How Does It Work? Just download the file here and run the installer. If it asks for your registration code, your eWallet 6 codes should work. If you don’t have your eWallet 6 codes any longer, you can request them here. IF YOU INSTALLED eWALLET 7 FOR DESKTOP, UNINSTALL IT FIRST.

Who Need It? ONLY iPhone users who own eWallet 6 on the desktop and do not want to upgrade their desktop software to eWallet 7 need this. If you are upgrading to 7 or don’t own an iPhone. You do NOT need this.

So there you go! Hopefully this will help out the folks who got stuck with eWallet 7 on their iPhone. I’m pretty sure most people will want to upgrade to eWallet 7, but at least this way you’ve got a choice!

Thanks and sorry for the trouble!

Marc

PS: We did a bunch of testing and believe this should work fine, but please let us know ASAP if you run into any trouble! We’ll work on any issues immediately.

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Filed Under: General, Our Products

“Oh! THAT statment!”

November 30, 2009 by Marc

So in talking with folks about the upgrade to 7.0 issues, two commenters, Simon and Brett, were able to clearly point out something that I really do see as a significant problem. Our iPhone upgrade information read:

This upgrade requires the latest Windows desktop version to sync your data. If you bought the desktop version before August 30, 2009, you may need to pay for the upgrade. Visit our website for all the details.

Well that’s all well and good – but if you went to our site to make sure you had the right version, we tell you that the “latest Windows desktop version” is 6.1.4.

SO if you upgrade your iPhone, it should sync fine with 6.1.4 right? Wrong!

If you want the rest of the story…read on after the jump!

[Read more…] about “Oh! THAT statment!”

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Filed Under: iPhone, iPad and iPod touch

eWallet 7.0 – Updates and Answers

November 30, 2009 by Marc

eWallet2I’m in the middle of a major software release right now so I’ll make this quick. I apologize that I can’t respond to all your comments individually, but considering how many of them there are, that simply isn’t possible. So – let’s get started…

Thanks!
First let me say thanks to everyone who posted their support. We really appreciate it and we are working very hard to live up to your expectations. The new release is a pretty big deal and I think you’ll all like it. In fact I think you’ll REALLY like it. So thanks for your kind words and we hope you like eWallet 7.0!

eWallet 7.0 Will Be Out Tuesday
eWallet 7.0 will be out tomorrow morning. This was the planned release date all along and we’re sticking to it.

More after the jump!

[Read more…] about eWallet 7.0 – Updates and Answers

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Filed Under: BlackBerry, General, iPhone, iPad and iPod touch, Our Products, Security, Tech Support and Customer Service

Go Falcons!

November 13, 2009 by Marc

LegoLeagueNo, not the football team – the Fortis Academy Fire-Eyed Falcons! Lots of companies sponsor softball teams or bowling teams, but let’s be realistic – most of us over here haven’t touched a piece of sports equipment since Middle School. That’s why, when Lee asked us if we wanted to sponsor the Fortis Academy First Lego Legaue team, we said, “Sign us up!”

Every September FIRST releases the FLL Challenge for that season. This Challenge is based on a set of real-world problems facing scientists and engineers today. It has two parts that teams must complete: 1) Building a robot to compete in the Robot Challenge, and 2) Researching and solving a problem faced by real-world scientists and presenting their solutions. On Saturday,  Fortis Academy’s Fire-Eyed Falcons will compete with 18 other teams in this region of Michigan to be one of 7 teams advancing to the Michigan FLL Championship in Dec.

If you want to learn more about FLL you can find information here:

The FLL website
This year’s Challenge 
The Michigan FLL

So this weekend, keep your fingers crossed and give a cheer for our favorite FLL team!

GO FIRE-EYED FALCONS!!!

 

DSC02309 DSC02310 DSC02314 DSC02318

Every September FIRST releases the FLL Challenge for that season. This Challenge is based on
a set of real-world problems facing scientists and engineers today. It has two parts that teams
must complete: 1) Building a robot to compete in the Robot Challenge, and 2) Researching
and solving a problem faced by real-world scientists and presenting their solutions.

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Filed Under: Off Topic

Android Advisory Board Follow-Up

November 10, 2009 by Marc

AndroidI wanted to post a brief follow-up to the Advisory Board Assignment from a couple days back about Android. First, a GIANT THANK YOU to everyone for all of your insightful and well thought our replies. You really provided some amazing feedback – you guys never cease to amaze me with the great stuff you post. So again, Thank You! And feel free to keep posting if you have more ideas.

To get my current thoughts and some feedback, read on after the jump!

[Read more…] about Android Advisory Board Follow-Up

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Filed Under: Android

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